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Customer Service
Our Goal
Our Goal
We want you to be satisfied when you shop with us. In fact, our product selection and service standards were crafted with that goal in mind.
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Authenticity Guaranteed
Shop with Confidence! We proudly stand behind the authenticity of all products! When you buy form Flexhair.com, you shop safely, knowing your products are original, and 100% authentic name-brands! - Customer Satisfaction
We're always striving to improve our site and better customer shopping experience and always welcome feedback and comments. If you have a dispute with a Flexhair product after making a purchase, we are committed to exceptional service! We will work with you to find a solution--your satisfaction is our goal. Please refer to our return policy. - Professional Shipping Service
We will ship your order promptly via USPS Priority*. Orders are shipped 100% traceable by Flexhair.com. Please refer to our order & shipping information.
Privacy
Your personal information will always be strictly guarded. Safeguarding your information and preserving your trust is our top priority. You can be sure we will never willingly disclose your information to unauthorized third parties. Please refer to the privacy policy to find out more.
Security
We keep your data away from prying eyes. Your information is encrypted and transmitted using Secure Sockets Layer (SSL) protocol. By using PayPal or Google Checkout, the top industry standard for keeping your information safe, which means you can make your purchases on Flexhair.com with confidence every time. For more information about How does it work, visit Paypal.com or Google.com.
Payment Methods
We are happy to accept PayPal or Google Checkout for purchases made at Flexhair.com. PayPal or Google Checkout enables you to make purchases without revealing your credit card number or financial information. You can choose to pay for your Flexhair.com purchase using either your PayPal or Google Checkout account. Please click here to read our Paypal or Google Checkout Terms and Conditions.
We currently do not accept checks or any money orders.
Customer Service Hours
MONDAY - FRIDAY: 9:00 AM - 5:00 PM. except Holidays
Contact us using online Contact Us support system
We currently do not support phone orders.
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